Forum Discussion
Email Signatures Not Syncing
It seems that you might have set up the email signature in Outlook for Windows, which doesn't sync to Outlook on the web. Outlook on the web can't have a name for a signature. To get an email signature on Outlook on the web, you need to set up a separate signature in this client (here are instructions on how to do that). You can use both the mobile device or desktop for that, but doing it on desktop is going to be much easier.
How it used to work before is a mystery to me, but it seems you simply had a signature set up in Outlook on the web before.
Unless I'm missing something completely obvious with the settings or logging in through the browser does not take you to the web based version of Outlook, then I'm at a bit of a loss.
Thank you for your help anyway 😊
- cjb2051Jun 17, 2022Copper Contributor
Hi,
Wondering if there has been any resolution to this problem - because I've also run into it. I already had an Outlook Web Signature setup (using Chrome on a Windows Desktop - not that this should matter) as Adam said it should be. Still, my outlook web signature will not sync to the Outlook app on Android. It appears that the Microsoft developers of the Outlook Android app want me to create a separate and independent signature for the same email account on my phone. Is this an accurate assessment of the situation? tattythomas