Forum Discussion
tattythomas
Feb 25, 2022Copper Contributor
Email Signatures Not Syncing
My email signature is not syncing from desktop to my mobile device. It was working fine a few months ago and has suddenly stopped. To clarify, I do not use an outlook app on my mobile/desktop but i...
Adam_Aardvark
Feb 28, 2022Iron Contributor
It seems that you might have set up the email signature in Outlook for Windows, which doesn't sync to Outlook on the web. Outlook on the web can't have a name for a signature. To get an email signature on Outlook on the web, you need to set up a separate signature in this client (here are instructions on how to do that). You can use both the mobile device or desktop for that, but doing it on desktop is going to be much easier.
How it used to work before is a mystery to me, but it seems you simply had a signature set up in Outlook on the web before.
tattythomas
Feb 28, 2022Copper Contributor
Thank you for your response but this is the way I've always set my signature. As stated in my original post, I always log in through a web browser. My signature syncs readily between my home computer and work computer but not to my mobile web browser.
Unless I'm missing something completely obvious with the settings or logging in through the browser does not take you to the web based version of Outlook, then I'm at a bit of a loss.
Thank you for your help anyway 😊
Unless I'm missing something completely obvious with the settings or logging in through the browser does not take you to the web based version of Outlook, then I'm at a bit of a loss.
Thank you for your help anyway 😊