Forum Discussion
Email settings conflict in Exchange Online
When a member of staff leaves our company, our process involves the following:
Enable an automatic reply on the user's mailbox
Forward incoming emails to another member of staff
The pro...
That's the expected behavior. If you want both, use an Inbox rule for the OOO reply. Or setup a transport rule to cc/bcc the email to other recipients.
- Good to know there's a workaround, but that's a messy configuration for settings that should be able to just work together.
Forwarding happens before the message hits the mailbox, there is no way for them to work together.
If it can be done via workaround, it can be developed as a proper feature.
