Forum Discussion
Email put into Deleted Items automatically
Hi,
One user's incoming email automatically goes to Deleted Items folder. There is no rules in Outlook to filter it. Where should I check next?
Need help!
Thanks in advance!
It might be a hidden rule, so best check via MFCMAPI or similar. Here's a sample article with detailed steps: https://blogs.msdn.microsoft.com/hkong/2015/02/27/how-to-delete-corrupted-hidden-inbox-rules-from-a-mailbox-using-mfcmapi/
There can also be other reasons for this, but you haven't provided any information about the mailbox and server, so we can only guess.
- Best thing you can do here is to open a support case
