Forum Discussion
Email from domains with no SPF goin to junk
I've been inundated with calls on this issue today, and created a support ticket. After spending a great deal of time on the phone with them, they're insisting that nothing has changed, and that domains without an SPF record have _always_ been sent to junk mail. Very frustrating....
- Because of this i don't like creating support tickets when i can avoid it...
- Are you finding sites with SPF's are going to Junk, as i mentioned in a previous comment, 2 office 365 (hosted exchange) accounts that have always worked perfectly in the past, that have no SPF record issues are suddenly giving this error.
365 to 365 should not be causing this problem, especially as SPF records are in place!David, I tried sending from another Office365 tenant last night (that does not have an SPF record in place), and got the same results as you - went right to junk mail with a spoofing alert. So inter-tenant mail appears to be affected if no SPF record is set.
Yes internal tenant if don't have their SFP record setup, you will notice that. One of the MVP has already called it out and product team is aware of that.
One of the afflicted emails did have a valid SPF record, but the agent said that the issue was that the record was improperly formed (used include:xxx.xxx.xxx.xxx for an IP address instead of the proper ip4:xxx.xxx.xxx.xxx notation). Most of the issues that we're seeing today are with domains that don't have an SPF record at all.
I do have a separate O365 testing tenant - I should try sending email to/from that to see if anything is getting sent to junk...
