Forum Discussion
RickRaymond
Jan 24, 2024Copper Contributor
Email Folder moved from IMAP to .pst file not visible but folder used file space
I recently did some reorganization of my Emails using Microsoft 365 Outlook. My intent is to reduce the content in IMAP accounts to only that I may need on alternate devices. I moved folders ...
RickRaymond
Jan 26, 2024Copper Contributor
Update:
While I don't know what caused the issue, I was able to recover from it by:
1. Empty my Trash folder in my Archive file.
2. Delete all from a compromised folder.
3. Delete the empty compromised folder.
4. Create a new folder with the original name.
5. Move all items (Except the deleted folder) from the Trash folder to the new one.
6. Empty the Trash.
7. Fix any rules broken by the above activity.
8. Repeat for each effected folder. (7 for me so far.)
I suspect somehow the index for the folder is compromised, but somehow works for delete.
Strange...