Forum Discussion

namlovely2011's avatar
namlovely2011
Copper Contributor
Nov 08, 2023

E-mail encryption OME Support Req OTP Read E-mail internal Org Microsoft365 ?

Hi Every One ,

Now I have a problem. If I have encrypted and sent an E-mail to a destination that is Hosting Mail, gmail, Hotmail, when the recipient opens and reads the E-mail, they must Req OTP. It can work. But if I send it to Employees in the organization , And External Org User Microsoft 365  There is no Req OTP required to read the email. I need it to work like if I sent it outside but every time I read that email I need to request an OTP Can it be done? Request additional methods

Thanks you

  • JonasBack's avatar
    JonasBack
    Steel Contributor
    There is no need to send an OTP when someone in your organization or any other organization with Microsoft 365 since the USER opening the e-mails is authenticated as the user.

    OTP via email is only used as a last resort if the user can't be authenticated in other ways.

Resources