Forum Discussion
domain release
I thought I would see if anyone had advice here. My non-profit's email address was migrated from go daddy to Microsoft 365. I didn't realize I needed to purchase a subscription and never logged int...
Are you talking about Email Domain? How about MX record? It's belong to Godaddy or Microsoft now?
Kidd_Ip I believe it's the email domain. I don't know about the MX record, I would guess Microsoft. When I try to create the email I get the below
Whoops! cs****.org has already been used to set up a Microsoft 365 account at Microsoft®.
Before you can create any new users here, you must remove cs****.org and any associated accounts from your previous Microsoft 365 account.
http://mail.office365.com on the Microsoft site.
Go to your Admin section.
Find the Users section, and edit or delete any users associated with cs****.org.
Find the Domains section, and select cs****.org to remove.
Come back here, and create your new Microsoft 365 accounts!