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Athaya74's avatar
Athaya74
Copper Contributor
Jun 01, 2023

domain release

 I thought I would see if anyone had advice here. My non-profit's email address was migrated from go daddy to Microsoft 365.  I didn't realize I needed to purchase a subscription and never logged int...
microsoft 365
Kidd_Ip's avatar
Kidd_Ip
MVP
Jun 02, 2023

Athaya74 

Are you talking about Email Domain? How about MX record? It's belong to Godaddy or Microsoft now?

  • Athaya74's avatar
    Athaya74
    Copper Contributor
    Jun 02, 2023

    Kidd_Ip  I believe it's the email domain. I don't know about the MX record, I would guess Microsoft.  When I try to create the email I get the below

     

    Whoops! cs****.org has already been used to set up a Microsoft 365 account at Microsoft®.

    Before you can create any new users here, you must remove cs****.org and any associated accounts from your previous Microsoft 365 account.

    1. Sign in to your Microsoft 365 account on the Microsoft site.

    2. Go to your Admin section.

    3. Find the Users section, and edit or delete any users associated with cs****.org.

    4. Find the Domains section, and select cs****.org to remove.

    5. Come back here, and create your new Microsoft 365 accounts!

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