Forum Discussion
Disappearing Emails
I have a user who is reporting a particular error. She will see the notification of an email come in on her phone and then when she goes to outlook to view the email, the email isn't there. She doesn...
If the messages are being moved by any server-side rule, the message trace details (the ones you obtain via Get-MessageTraceDetail) will contain information about the folder the item was moved to. If it's a client-side rule or some other action (mobile app?), you can check the mailbox audit logs.
To see which folder a given item is located when doing a Content Search/eDiscovery, export the report.