Forum Discussion
Mario_Azar
Apr 03, 2019Copper Contributor
Disabled MFA for a user
I had to disable MFA for a specific user due to company reasons but now outlook keeps asking for their password. They were using an app password before I disabled MFA. Now their AD or app password wi...
Mario_Azar
Apr 03, 2019Copper Contributor
VasilMichev
Apr 03, 2019MVP
What does the prompt look like?
- Mario_AzarApr 03, 2019Copper Contributor
Everyone
Thank you all for your replies and help. I have figured out the issue. This one user was restricted to be allowed to logon to one computer only. I had to add in the FS and FS Proxy server to their whitelist in AD. Another Tech must have made that change and didn't say anything to the rest of us. By adding those servers, she is now able to authenticate and log onto her outlook app. Here what I did:
go to the user in AD
Go to account Tab
click "Log on to" button
and in there you need to ad your FS and FS Proxy server to allow that user to authenticate on those machines.