Forum Discussion

Shahid Roofi Khan's avatar
Shahid Roofi Khan
Copper Contributor
Jun 18, 2019

Different From Address Display Name

we are using smtp.office365.com to send email through SMTP.

 

we are using the correct format: from: "AAA" <xyz@domain.com> to specify the sender address.

 

However the email is always received on the recipient end within domain as xyz in from address. It always picks up the display name that is specified in the user name properties. 

 

We removed Anti-Phishing/AntiSpam protection, white listed IP and nothing seems to work. Any solution for that?

 

It should show as AAA as displayname. our SMTP should override the display name set in user property DisplayName specified.

 

https://docs.microsoft.com/en-us/office365/securitycompliance/how-office-365-validates-the-from-address

 

 

exchange
office 365

1 Reply

  • Victor_Ivanidze's avatar
    Victor_Ivanidze
    Bronze Contributor
    Jul 28, 2019

    Shahid Roofi Khan 

     

    That's by design. Exchange online always use the the display name set in the user's properties.

     

    As a workaround you can try to use a third party service. Google for "ChooseFrom 365".

Resources