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bhavinpatel's avatar
bhavinpatel
Copper Contributor
Oct 18, 2019

Deleting personal folder.

If the user deletes(Shift+Del) a personal folder in outlook where is it stored temporarily?

 

I am using Windows and i created a test folder in my inbox. I deleted that folder and i got a popup " Move "this folder" to your deleted items folder". I clicked yes and when i went to deleted items it was empty. I even clicked on Recover items recently removed from this folder but it was not showing me that folder too. 

office 365

2 Replies

  • PaulaSillars's avatar
    PaulaSillars
    Iron Contributor
    Oct 20, 2019

    bhavinpatel Shift-Delete is a hard delete.  It bypasses the recycle bin and recover deleted items.   

    It's gone - unless you have a backup solution for O365.

    • bhavinpatel's avatar
      bhavinpatel
      Copper Contributor
      Nov 07, 2019

      PaulaSillars  sorry for the late response, i tried shift+del for any email and i was still able to find it in recently deleted items.

       

      Thanks,

      B

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