Forum Discussion

Stephen Lightfoot's avatar
Stephen Lightfoot
Copper Contributor
Jul 13, 2018
Solved

deleted user still forwards incoming mail.

Deleted a user via the online Admin Center, so they're not shown in any active user lists (or any user lists); however the address still forwards onto the formerly assigned recipient. any ideas how t...
  • VasilMichev's avatar
    Jul 13, 2018

    For starters, run a message trace and check the details to see what exactly happens with the message. It can be redirected by a mail flow rule, which doesn't need any mailbox in order to function.