Forum Discussion

Anh_Hong's avatar
Anh_Hong
Copper Contributor
Mar 05, 2020

Deleted emails re-appear while Litigation Hold feature is disabled

Hi all,   I have problem with an Office 365 mailbox that whenever I delete an email, it automatically re-appears. This happens to all folders in the mailbox. I check with the mailbox features and ...
office 365
VasilMichev's avatar
VasilMichev
MVP
Mar 05, 2020

This sounds like some add-in or mobile device interfering, try doing the deletion from OWA with all other clients turned off completely.

  • Anh_Hong's avatar
    Anh_Hong
    Copper Contributor
    Mar 05, 2020

    VasilMichevthank you for suggesting. Let me check devices activity and do deletion again.