Forum Discussion
cursor not placing properly and not highlighting text to edit
MWessel I am having the same issue in Microsoft Word (but I'm using the software that came with the laptop, not the 365 app). It is so frustrating (and maddening) to highlight a word or sentence (in order to cut, paste, or delete) and then NOT have it stay highlighted to execute the task. I can't figure out what the problem is or why it's happening. Having to use the arrow key, delete key, or backspace for everything is ridiculous and such a waste of time. Unfortunately, I didn't see a reply to your call for help - we can't possibly be the only people on the planet having this issue. I hope someone can provide some insight!
Caralina I noticed that the text is not displayed correctly. So when you click (or doubleclick) on a displayed word, some other point gets the click. This point can be about 6 to 10 lines higher than where you clicked. If you scroll all the way up to the top of your document, you will notice that the first few lines are missing. This is clearly an embarrassing bug.
If the above description matches your predicament, one way to force Word to correct the display is to scroll to almost the top of your doc, then use the scroll bar HARD to move all the way up. Smash the scroll bar to the top with all your pent up frustrations. The missing text will appear and your mouse will be synched with the text. It works for me.
The answer provided by the MS guy was so bogus.