Forum Discussion
cursor not placing properly and not highlighting text to edit
MS Office apps recently not functioning properly. Most noticeable is in Excel when I try to place the cursor inside an already typed sentence in order to edit some text, the cursor automatically goe...
Hello MWessel, Caralina and everyone who might see this question!
Caralina Thanks for replying this thread and updating it.
It's Ahmed 🙂
Sorry, that noone answered yet!
Such issues are both sided like software or hardware, and need more than a Troubleshooting step to solve the issue!
Let me try to summarize those steps for you and for future users who may face the same issue 🙂
- Restart the affected Microsoft Office app
- Check for updates
- Repair the Microsoft Office installation
- Check for conflicts with other software
- Reset the Microsoft Office app
- Restart the device
- Update the device
- Repair or reinstall Office
- Check for malware or viruses
- Check for conflicts with other programs
- Check for hardware issues... check for RAM usage as you mentioned Chrome so it uses a huge RAM capacity! and freezing usually returns to the RAM response rate. Freezing for Apps may also come due to the mssing Device/Software Updates.
If my solution was helpful, please mark this question as answered and consider giving it a thumbs up.
Your positive feedback motivates me to continue assisting others.
Thank you for letting me be a part of your journey to finding a solution!
Ahmed