Forum Discussion
Converting E1 Users to E3
In our tenant we have a combination of K1, E1, E3, and E5 licenses. From time to time, one of our E1 (web only) folks will be promoted into a position that requires a local installation of Microsoft...
I've done the operation several times over the past two years, as well. Until a few months ago, this worked flawlessly. Now, not so much as I have three users in limbo that have been assigned E3 licenses via the Portal. Upon reviewing their assigned Service Plans in Powershell, they are missing the Exchange_S_Foundation that the rest of our E3 folks have.