Forum Discussion
Converting E1 Users to E3
In our tenant we have a combination of K1, E1, E3, and E5 licenses. From time to time, one of our E1 (web only) folks will be promoted into a position that requires a local installation of Microsoft...
you mean enable e3 and disable e1 in one step and then click save?
Yes, in the same step Disable E1 and enable E3 and Save.
With that step you should not have any problem.
As Nuno said, you need to make sure you dont leave the user unlicensed even for few seconds, as this might trigger the deprovision process. My preferred way is to do this via PowerShell, as it gives you more flexibility. Here's an example script: https://blogs.technet.microsoft.com/cloudpfe/2014/01/30/how-to-change-office-365-licenses-in-bulk-respecting-the-license-options/
- Agree with Nuno and Vasil...I have done this operation several times and the key, as mentioned above, it's to the license change at the same time
I have to agree too. Don't go for two steps, not only it will give you unexpected issues, but it makes your work double. The admin panel is capable of handling the license change process in one go.
