Forum Discussion
Converting E1 Users to E3
Hi Joe,
You have to do the change in the same operation to avoid that issues.
I have seen in the past if the change is in two steps could cause the issues that you are reporting, because if you do the first step it will remove attributes and licences and at the second step will reapply and if the first has not replicated yet you have that issues.
you mean enable e3 and disable e1 in one step and then click save?
Yes, in the same step Disable E1 and enable E3 and Save.
With that step you should not have any problem.
As Nuno said, you need to make sure you dont leave the user unlicensed even for few seconds, as this might trigger the deprovision process. My preferred way is to do this via PowerShell, as it gives you more flexibility. Here's an example script: https://blogs.technet.microsoft.com/cloudpfe/2014/01/30/how-to-change-office-365-licenses-in-bulk-respecting-the-license-options/
