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patrickmoore1944's avatar
patrickmoore1944
Copper Contributor
Mar 29, 2021
Solved

Constantly signing onto Office 365

I have a customer that constantly has to sign into Office 365 even though she has selected "stay signed in for 60 days." 

6 Replies

  • Terry Hugill's avatar
    Terry Hugill
    Brass Contributor
    If you need to check the conditional access settings, see this guide: https://docs.microsoft.com/en-us/azure/active-directory/conditional-access/howto-conditional-access-session-lifetime
      • Terry Hugill's avatar
        Terry Hugill
        Brass Contributor
        No problem, let me know how it goes. If that has helped, please mark my answer as a solution. Thank you.
  • Terry Hugill's avatar
    Terry Hugill
    Brass Contributor
    Assuming there is no setting in conditional access to make her login every day I would suggest dumping the temporary Internet files or using another browser.
  • Terry Hugill's avatar
    Terry Hugill
    Brass Contributor
    Hi Patrick, does this user by any chance use a laptop, use Office all day and simply shut the laptop lid each night?

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