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Taen keren's avatar
Taen keren
Iron Contributor
Mar 21, 2020
Solved

Connectivity Test Failed

Mail is running i O365 and all is (almost) good 🙂  On a new device I tried to setup Outlook/account but it won't "autodiscover"    I tried to do a Connectivity Test https://testconnectivity.mic...
  • ChrisHoardMVP's avatar
    Mar 21, 2020
    Hi Taen keren,

    Try some of these methods, particularly method 1 with the local XML redirect

    https://www.howto-outlook.com/howto/autodiscoverconfiguration.htm

    Remove the mail profile in Outlook, add the local XML redirect and then set up the profile in Outlook again. This will force connect Outlook to Office 365 and is typically used in coexistence scenario's where Outlook is trying to connect by default to the local exchange

    Best, Chris

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