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juanfermoli's avatar
juanfermoli
Copper Contributor
Sep 21, 2026

Claude for PowerPoint – administrator permission on Microsoft 365 Personal

Hi, I’m using Microsoft 365 Personal on a Mac and installed Claude for PowerPoint directly from the Office Add-ins Store.

The add-in installs successfully and appears in PowerPoint. However, when I open it, before reaching the Claude sign-in screen, Office displays:

“You don’t have permission to use this add-in. Contact your system administrator to request access.”

My Microsoft account is personal and is not connected to a work/school organization, so I don’t have a Microsoft 365 administrator.

Microsoft Support confirmed that the add-in is installing correctly, but we were unable to identify why administrator permission is being requested.

Does Microsoft 365 Personal have any Office Add-ins permission, privacy setting, or account-level restriction that could cause this message?

Thanks!

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