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"Classic" Outlook works fine, but "New" Outlook cannot find server
This is a work account, so I can't do much (any) digging around in registries, etc., but even our IT department is stumped. I can launch "Old"/"Classic" Outlook just fine. Everything loads, and s...
Old Outlook works fine:
When I tried to change to New Outlook, i get the following error:
Request Id: ca47f179-2f6b-4116-b3ea-2e6b2fd80b00
Correlation Id: 7cd86090-fc54-ad08-e71b-15ae93cd449a
Timestamp: 2024-11-21T03:11:36Z
Message: AADSTS50020: User account 'email address removed for privacy reasons' from identity provider 'https://sts.windows.net/02aa4dac-84bf-4590-9639-43c861cd705d/' does not exist in tenant 'Lana Learn' and cannot access the application '5d661950-3475-41cd-a2c3-d671a3162bc1'(Microsoft Outlook) in that tenant. The account needs to be added as an external user in the tenant first. Sign out and sign in again with a different Azure Active Directory user account.