Forum Discussion
eriksbates
Jul 20, 2024Copper Contributor
"Classic" Outlook works fine, but "New" Outlook cannot find server
This is a work account, so I can't do much (any) digging around in registries, etc., but even our IT department is stumped. I can launch "Old"/"Classic" Outlook just fine. Everything loads, and s...
Kidd_Ip
Jul 20, 2024MVP
- eriksbatesJul 21, 2024Copper ContributorI get an error saying that the server cannot be found.
- DannySurinFeb 07, 2025Copper Contributor
Ask your IT department to enable "Outlook on web" on the exchange server.
Once you can use the online version of Outlook you'll be able to upgrade to the new Outlook version on your desktop.