Forum Discussion

jcasqueiro's avatar
jcasqueiro
Brass Contributor
May 29, 2020
Solved

Changing a mailbox to a shared mailbox

Hi, I have a mailbox department@domain that I want to change to a shared mailbox without loosing any history. Is this possible?  What is the procedure? Thanks/Brgds joao 
  • ChristianBergstrom's avatar
    May 29, 2020

    jcasqueiro See this doc https://docs.microsoft.com/en-us/microsoft-365/admin/email/convert-user-mailbox-to-shared-mailbox?view=o365-worldwide