Forum Discussion
Change alias name to new user
- Aug 16, 2018
Do you actually need that alias? If so, then delete this smtp value and create new one using your real domain. Not onmicrosoft.com
Why do you create a new thread for the same question? https://techcommunity.microsoft.com/t5/Admin-Center/How-to-change-Alias-name-in-Office-365/m-p/222465#M1252 The last few replies told you to use your real domain name when specifying an alias, not some random domain name or onmicrosoft.com.
- Walid FawzyAug 16, 2018Brass ContributorI've added some details to this topic, I did not add it in a previous thread, and when a real domain was added, the basic email problem was resolved but alias didn't resolved .
Thanks- wrootAug 16, 2018Silver Contributor
How exactly have you changed everything for this user, step by step. Say: 1) renamed user in AD changing its name, last name, display name 2) changed email in AD profile 3) changed SMTP and smtp values in Proxy Addressses in Attribute Editor... so on. Also have you used real domain for both SMTP and smtp values?
- Walid FawzyAug 16, 2018Brass Contributor
Please look at these files of that user .