Forum Discussion

Dean_Gross's avatar
Dean_Gross
Silver Contributor
Nov 16, 2016

Categories for Support Tickets

I recently tried to open support tickets for Power Apps and Flow and I was dismayed to discover that even though these services have been announced as Generally Available, they do not have a Service ...
office 365
Cian Allner's avatar
Cian Allner
Silver Contributor
Nov 16, 2016

That does seem like a big limitation.  As impressed as I am that there is already a category for Microsoft Teams, with nearly 25 symptoms no less, where are the Power Apps and Flow categories?  You shouldn't have to log a call by association, just because it's missing in its own right.

Anne Michels's avatar
Anne Michels
Former Employee
Nov 16, 2016

Thanks for your feedback, Cian and Dean. I've shared it with the respective engineering team to look into.

Thanks,

Anne

  • Anne Michels's avatar
    Anne Michels
    Former Employee
    Nov 16, 2016

    Hi all, good news: engineering is already working on enabling PowerApps/Flow as separate support categories and expect this to light up in product this month.

    Thanks,

    Anne

    • Anne Michels's avatar
      Anne Michels
      Former Employee
      Nov 17, 2016

      Good news: this is already live in production so you should see the option right now.

      • Dean_Gross's avatar
        Dean_Gross
        Silver Contributor
        Nov 17, 2016

        Thank for the update, however, I don't see this in my client's tenant.