Forum Discussion

Dean_Gross's avatar
Dean_Gross
Silver Contributor
Nov 16, 2016

Categories for Support Tickets

I recently tried to open support tickets for Power Apps and Flow and I was dismayed to discover that even though these services have been announced as Generally Available, they do not have a Service ...
office 365
Cian Allner's avatar
Cian Allner
Silver Contributor
Nov 16, 2016

That does seem like a big limitation.  As impressed as I am that there is already a category for Microsoft Teams, with nearly 25 symptoms no less, where are the Power Apps and Flow categories?  You shouldn't have to log a call by association, just because it's missing in its own right.

  • Anne Michels's avatar
    Anne Michels
    Former Employee
    Nov 16, 2016

    Thanks for your feedback, Cian and Dean. I've shared it with the respective engineering team to look into.

    Thanks,

    Anne

    • Anne Michels's avatar
      Anne Michels
      Former Employee
      Nov 16, 2016

      Hi all, good news: engineering is already working on enabling PowerApps/Flow as separate support categories and expect this to light up in product this month.

      Thanks,

      Anne

      • Anne Michels's avatar
        Anne Michels
        Former Employee
        Nov 17, 2016

        Good news: this is already live in production so you should see the option right now.