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Cant start microsoft word
Hello,
I am having problems with microsoft word. When I open the software then it says word couldnt start last time. Safe mode could help you troubleshoot the problem, but some features might not be available in this mode. Do you want to start in safe mode?
I tried to press both buttons but after that I only get the starting icon of word and then nothing happens. I tried to reinstall microsoft 365 and I tried to repair it but it did not help. I also tried the changing temple the normal.dotm file but it did not help. Now i deleted the file and I dont have it anymore. I also tried a few things on the registry side where you made changes to the word registy but like removing addins and options and adding the shellchanching thing to registery but it did not help. I tried to do some system scan on cmd and it did some repairs but in the end it did not help. Is there anything else that I can try. I feel like I have tried everything possible way that I have found on internet. Is my only option to just reinstall my windows and then start from beginning. Will reinstalling windows even work? I need word for my work and I cant realy wait for too long. I am using windows 11 and I am pretty sure my word version is 16. I also tried to use some other microsoft softwares and excel has the same problem. It first did open but after few seconds it closed and then I got the same message. Microsoft acces seems to work fine. Everything else works in my computer.
https://support.microsoft.com/en-us/word/how-to-troubleshoot-problems-that-occur-when-you-start-or-use-word
I did try these methods and it did not work.
Any help?
1 Reply
Hi wordproblem, Word should recreate Normal.dotm if it is missing, so that part is usually recoverable. I would try starting Word from Run with `winword /safe`, then check Event Viewer for the crash module. If repair and reinstall did not help, test a new Windows user profile, because broken Office profile data can stop Word from opening.