Forum Discussion

kevinnilsen's avatar
kevinnilsen
Copper Contributor
Sep 01, 2021
Solved

Cannot access admin account (Office365 & Azure)

I am trying to log into an Office365 admin account, this occurs:   That's fine, but when clicking "This" or "Next" (As it should be), i get redirected to this page:   The multi-factor...
  • pvanberlo's avatar
    Sep 01, 2021
    Are you the only admin? If not perhaps someone changed settings. If so, I hope someone can still sign in. Otherwise this would be a perfect case where a break glass or emergency access account could be useful. If no one can sign in, the only option you have left is to contact Microsoft Support.

Resources