Forum Discussion
Can no longer change Outlook data file
I had to reset my computer and re-install Office 365. I have a number of separate email accounts and used one data file for multiple accounts. This was possible a few months ago. In the current ve...
Following up. After a lengthy chat with MS support, I learned the following:
1) In previous versions the user could browse to and select a PST file associated with the email account in question as part of the email account setup process. This is no longer user accessible. The system assigns a file, whether the user wants it or not. The issue can be resolved however, by deleting the unwanted PST data file. Messages then go to the one remaining open file
2) Unclear as of now what happens if you leave more than one file but delete some. Where do the messages then go?
3) If there is any documentation on this feature (or the lack of a feature), no one seems to know where it is.