Can I link to a message in my outlook 365 inbox, like I can in gmail?

Hi John, 

Hope you are well.

I understand the issue: and have seen the bookmarking ability in GMail where you get a web address on a per email basis. Office 365 doesn't have that. But we can replicate what you need to do. 

All you need to do is flag the email when it comes in to your mailbox

You can then archive it into any folder you like. At the end of the day when you want to go back to that email, just go to the task icon of a clipboard with a tick on it down the bottom of the screen

You now have a list of those flagged emails and can work/respond to them without rummaging through those folders.

Once you have responded you can then in-flag them.

Hope that helps with the transition to Office 365. Let me know how you get on.

Best, Chris