Forum Discussion
Can 365 ignore internal domains when routing email?
Hi all, This is a conundrum I've got concerning Users accessing 365 services whose email is provided by Google/G Suite. We currently have two primary groups of users. Group A Users have their...
Which platform is the master in terms of e-mail: Google or Office 365? I guess Google, if so you have to have both Group of users in Google and configure e-mail redirection for the Group of users that is already in Office 365
Hi Juan,
Thanks for the response.
We're in between at the moment. Group A needs the benefits of being on Office 365, whilst B need the benefits of being on Google. Not the ideal situation to be in, but we're caught at the moment. It boils down to education needs.
From what you're saying though it sounds like it can't be done. I would have thought there was some way we could force Office 365 to ignore internal accounts for email routing. So as it stands you have to have email hosted - not just the account - with 365 in order for the other Office 365 services to be accessed?
I'm not making a lot of sense myself when reading it back, but I hope someone can decipher what I'm saying!
Thanks again,
You will need to setup the so-called "simple domain sharing", as detailed for example here: https://support.office.com/en-us/article/domains-faq-1272bad0-4bd4-4796-8005-67d6fb3afc5a#bkmk_pilot
In any case, you will need to configure some sort of forwarding to handle the flow. Depending on the setup you can either do "regular" user-level forwarding or set up connectors, etc.
Hi Vasil,
Sorry for the slow response.
This looks promising, but I am still unsure this is what we will need to do. We spoke to Microsoft phone support and it was advised the proposed setup we want is not going to work, or at least reliably so, to do what we want to do.
I think we'll need to rethink.
Thanks both,
