Forum Discussion
Jonathan Miller
Oct 24, 2018Copper Contributor
Calender Invite Response Issue
Hi All, I'm having an issue with all of our users receiving calendar invite responses from external emails from certain email providers. So far I have had issues reported from gmail.com, icloud.co...
Oct 24, 2018
Does this happen to all responses from every of your users to every external user that uses gmail for example?
Or does it happen for some of your users not receiving responses?
Or does it happen for some of your users not receiving responses?
Jonathan Miller
Oct 24, 2018Copper Contributor
I obviously haven't tested every single user, but as far as we know its organization wide.
- Oct 24, 2018Just for test, see If the affected user have their Mail accociated any of the other mail services! Log into that account and check the calendar
- Jonathan MillerOct 24, 2018Copper Contributor
Most if not all of our users do have a gamil account associated with their email, but when I have tested the response does not show up in their Google calendar and since it is affecting multiple other email services where no association would exist, I think it is likely a larger issue.
- Oct 24, 2018Yes indeed, it seems so! It’s probably a good idea to somehow do a trace from the invite receiving side to see where the responses go!