Forum Discussion
Fabio Nogarotto
Apr 27, 2018Copper Contributor
Build and share different customer contact lists
A Customer of mines is asking for a solution to manage customer contacts. They are in a mixed environment: some users have Office 365 Business Premium, and some have Office 365 Business Essential, t...
- Apr 27, 2018
Depends on what type of functionality they want for those. If you want to keep them in Outlook, you can use a Public Folder-based Contacts list, or simply a shared mailbox to which you can grant the necessary permissions. SharePoint-based list is also a good option, and it can be synced to Outlook. On the other side of the spectrum, you can get one of the CRM offerings :)
VasilMichev
Apr 27, 2018MVP
Depends on what type of functionality they want for those. If you want to keep them in Outlook, you can use a Public Folder-based Contacts list, or simply a shared mailbox to which you can grant the necessary permissions. SharePoint-based list is also a good option, and it can be synced to Outlook. On the other side of the spectrum, you can get one of the CRM offerings :)