Forum Discussion

Dean_Gross's avatar
Dean_Gross
Silver Contributor
Oct 06, 2016

Buggy App Launcher

On random occasions, the App Launcher will show apps from other tenants, this has been an on-going issue and was occuring before the new version was deployed. It needs to be fixed. A careful review o...
office 365
Steve Goodman's avatar
Steve Goodman
MVP
Oct 06, 2016
I don't have an answer, but I'm interested in this. I've seen similar, but not the same.

Do you have access to that other tenant? Or is it completely random?

I've has similar in the past after logging out, closing a browser and then logging into a second tenant I have access to. I've taken to making sure I'm in private mode for client tenants as I think it's something stored in a cookie.
Dean_Gross's avatar
Dean_Gross
Silver Contributor
Oct 06, 2016

Yes, i do, it is from one of my clients. They are our Partner, with Digital Partner of Record relationship.

 

I see alot of bad behavior with IE 11 in-private mode, it frequently uses cookies from other sessions. Chrome's in-cognito seems to actually be a separate session.

  • Steve Goodman's avatar
    Steve Goodman
    MVP
    Oct 06, 2016

    To be honest, I use Chrome also - along with different profiles (Employer, MS Corp, Personal tenant, MS Demos tenants) and incognito mode for other tenants, and I've not seen the issue that way. Ultimately though, my decision to switch to Chrome and profiles was to avoid this.

     

    I've not had a client report it to me as an issue - so I had personally put it down to being in that fairly unusual situation of being a consultant and having access to lots of tenants.

     

    That said, I've not been able to reproduce it reliably unless I completely avoid signing out of tenant 1 before signing into tenant 2. However tenant 1 has the new app launcher, and tenant 2 has the old one.

     

    How are you reproducing it?

    • Tom Batcheler's avatar
      Tom Batcheler
      Former Employee
      Oct 06, 2016

      Hi All,


      This is really interesting feedback - thanks for getting in touch! Our engineering teams are investigating, but would be interested to understand any steps you can share to help us reproduce the issue.

      • Dean_Gross's avatar
        Dean_Gross
        Silver Contributor
        Oct 06, 2016
        It appears to be related to the Partner Center. I go there, then open one of customers tenats, my credentials are passed through to that tenant. Later, i open my own firms tenant, and the Newsfeed app (which was enabled in the customers tenant and disabled in my tenant) shows up. I can schedule a web-ex with someone if they want to see it in person.

Resources