Forum Discussion
Llywelyn Morgan
Oct 13, 2016Iron Contributor
Browser closes after clicking tiles
Is anyone else having an issue with Internet Explorer and Office 365. Sometimes, the browser closes after clicking on a tile e.g. mail.
- Sonia CuffSteel Contributor
Haven't heard of this at all. What version of Internet Explorer are you running?
Have you tried disabling all add-ons and see if the problem still exists?
And yes, a test from a computer outside of your corporate environment would confirm if it's your tenant (unlikely, but not impossible) or your desktop build.
https://products.office.com/en/office-system-requirements#Browsers-section
-Sonia
- DeletedHi Llywelyn, i see you have more issues could it be that something is not right in your browser or pc? have you tried it on a Pc which is not in the company domain?
- Llywelyn MorganIron Contributor
Hi Paul
It doesn't just happen on my Surface, but also on PCs and laptops, and to multiple users in our school.
It could well be an issue with our site wide installation, but hoped that somebody may have come across a similar issue and know the solution to it.
- Not in my case!