Forum Discussion
AutoUpdate for Mac is not working
If you are seeing the Update Error (updates are temporarily unavailable) message in Microsoft AutoUpdate in Mac OS on MAU v4.35.21051700, please try executing the below commands in a terminal and check. This solution was shared by Microsoft support (Thank you Keno) and it worked for me.
launchctl stop /Library/LaunchAgents/com.microsoft.update.agent.plist
launchctl unload -w /Library/LaunchAgents/com.microsoft.update.agent.plist
launchctl load -w /Library/LaunchAgents/com.microsoft.update.agent.plist
You may see errors for some of the commands, especially the unload cmd, but thats fine.After executing all the commands above open Microsoft AutoUpdate and click retry. Try clicking retry a few times, if it doesn't work the first time.
Hope this helps.
If you are seeing the Update Error (updates are temporarily unavailable) message in Microsoft AutoUpdate in Mac OS on MAU v4.35.21051700, please try executing the below commands in a terminal and check. This solution was shared by Microsoft support (Thank you Keno) and it worked for me.
launchctl stop /Library/LaunchAgents/com.microsoft.update.agent.plist
launchctl unload -w /Library/LaunchAgents/com.microsoft.update.agent.plist
launchctl load -w /Library/LaunchAgents/com.microsoft.update.agent.plist
You may see errors for some of the commands, especially the unload cmd, but thats fine.
After executing all the commands above open Microsoft AutoUpdate and click retry. Try clicking retry a few times, if it doesn't work the first time.
Hope this helps.
- Worked for me.
chekinnetik 12/2022 This solution worked for me as well. After running the commands in Terminal it was necessary for me to go to System Preferences>General>Login Items and ensure it was okay for MS AutoUpdate to run in the background. After that, it worked fine.
- Here's the preceding code as a one liner run in a terminal shell:
launchctl stop /Library/LaunchAgents/com.microsoft.update.agent.plist \
&& launchctl unload -w /Library/LaunchAgents/com.microsoft.update.agent.plist \
&& launchctl load -w /Library/LaunchAgents/com.microsoft.update.agent.plist This fix worked for me quickly and easily. thanks.
mctosima93 I've applied the fix you suggested and it seemed to work, but the AutoUpdate stuck in the installing process
I have the same problem ! Did you find some tips to reset it or clean the cache?
- Emmanuel10
Unfortunately, not. I've deactivated my Office 365 on the Mac and moved on!
mctosima93 This worked like magic, thanks!
Thanks, this worked for me. mctosima93
- This worked for me, thanks!
- I am getting Unload failed: 5: Input/output error on the unload step. Any ideas?
- Would you mind giving me the steps for these instructions? I copied and pasted the into the terminal, but I can't get it straight?
- mctosima93,
This worked for me as well.
