Forum Discussion
Agnes Berkemeyer
Mar 03, 2017Copper Contributor
attaching shared files in outlook form onedrive business
Starting around 1 -march-2017 i cannot see files form other users in office365 business. The users shared a lot of files with me. I could always attacht this files with email. Now i can only ...
Agnes Berkemeyer
Mar 03, 2017Copper Contributor
I would but but where do i open a support ticket?
I once called Microsoft and got a totally not-to-understand- perrson from india whotalked for 1 hour and did nothing.
Mar 03, 2017
You have to open from the Administration Portal. If you are not allowed to do it at your organization, ask the person that can do it.
- Agnes BerkemeyerMar 05, 2017Copper Contributor
Thanks, i found it but the support ticket page is redirecting to the company who sold us the office365 licence.
Problem is they has little to no knowlegde from office365 for bussiness. They don't even use it. See attachment.I think i still can call microsoft ?
- Mar 05, 2017I see, they should be able to open the support ticket in your name...I also have customers that are in Office 365 Business plans and they can open support tickets by themselvers (I normally do for them)