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Archive Users Mailbox To Shared Mailbox
Hi,
Can anyone see a reason why we can't convert old users mailboxes to shared mailboxes instead of archiving them to a PST and deleting the account?
The theory behind it is shared mailbo...
Hi Kevin,
It should work without any problem, and shared mailboxes does not need licenses.
But you can manage inactive mailboxes also using retention policies. Please read here https://support.office.com/en-us/article/Manage-inactive-mailboxes-in-Office-365-296a02bd-ebde-4022-900e-547acf38ddd7
Here the main article https://support.office.com/en-us/article/remove-a-former-employee-from-office-365-44d96212-4d90-4027-9aa9-a95eddb367d1#bkmk_preserve
Be careful here. If you simply convert the old mailbox to a shared mailbox, you need to also take care of the email addresses for the mailbox, its membership of DLs, groups, teams, etc., and the fact that it still appears in the GAL. A more complete answer is to convert, change the SMTP address of the object so that it doesn't receive new email, and hide it from the GAL so that people don't see it in the directory. Unless of course you want the shared mailbox to keep on receiving email and have its membership maintained...