Forum Discussion
Kevin Carne
Feb 20, 2018Copper Contributor
Archive Users Mailbox To Shared Mailbox
Hi,
Can anyone see a reason why we can't convert old users mailboxes to shared mailboxes instead of archiving them to a PST and deleting the account?
The theory behind it is shared mailbo...
- Feb 20, 2018
Hi Kevin,
It should work without any problem, and shared mailboxes does not need licenses.
But you can manage inactive mailboxes also using retention policies. Please read here https://support.office.com/en-us/article/Manage-inactive-mailboxes-in-Office-365-296a02bd-ebde-4022-900e-547acf38ddd7
Here the main article https://support.office.com/en-us/article/remove-a-former-employee-from-office-365-44d96212-4d90-4027-9aa9-a95eddb367d1#bkmk_preserve
RuudGijsbers
Feb 20, 2018Iron Contributor
Hi Kevin,
Normally that should work just fine. I've done this for lots of mailboxes already. Do you receive any error message when you try to convert a normal mailbox to a shared mailbox?
Best regards,
Ruud Gijsbers