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Steve Whitcher's avatar
Steve Whitcher
Bronze Contributor
Dec 12, 2017

Any plans to make Microsoft 365 available under the non-profit program?

As a non-profit, my organization has been the beneficiary of Microsoft's generous discounts and donations for many years now.  It really let's us stretch our IT dollars a lot further, empowering us to do more with less to help our organization support the people of our community.  Unfortunately, we occasionally encounter limitations to what products and services we can buy from Microsoft because they are only available with enterprise agreements or similar.  Windows Defender ATP, for example, is only available with Windows 10 Enterprise E5.  We have Win 10 Enterprise E3 and would gladly upgrade to E5 if we could, but it's not available to buy under an Open license agreement.  

 

Microsoft 365 seems like it could be a great way to make E5 level licensing available to non-profits, while also bundling together licensing for the other services we already subscribe to.  I asked around at Ignite, and at the time no one seemed to know whether M365 would be made available through the non-profit program.  Has there been any discussion of non-profit availability in the interim?

13 Replies

  • Steve Whitcher's avatar
    Steve Whitcher
    Bronze Contributor

    As of today, I see that Microsoft 365 E3 and E5 are both available at non-profit pricing in the Office 365 Portal.  Yay!

    • Alexandre Labelle's avatar
      Alexandre Labelle
      Copper Contributor
      Hi Steve, In my organization, I can buy Microsoft 365 F1, E3 or Business but no E5 under Nonprofit plans or Commercial plans. How did you get it ? Thank you
      • Steve Whitcher's avatar
        Steve Whitcher
        Bronze Contributor
        Unfortunately, I don't have good news for you guys. I didn't buy it at the time, instead waiting until we would be reviewing licensing renewals. About 2 months ago I went back into the portal to get more details, and the F1, E3, and business plans are available, but the E5 plan was no longer listed.

        Since then I've tried repeatedly to email and call the Microsoft nonprofit sales dept, but they have been completely unresponsive. The phone number is answered by an auto attendant, and after a minute or so I get a recording that no one is available to take my call, and leave a voicemail. All email and voicemail messages I've sent have gone unanswered.

        Another contact link from the non profit portal lead me to the CELA team, but they were also unable to reach non profit sales, and told me to contact office 365 support.

        I have been at MS ignite this week, and spoke to a few people about this issue. At least a couple said that they would get back to me next week, and one told me to try something and reach out to him directly if it doesn't work. We'll see how next week goes.

        Steve
    • chrisnwhs's avatar
      chrisnwhs
      Copper Contributor

      Steve what did you guys end up doing? We have had a terrible time and nobody seems to know what we are talking about. Every person i've talked to has told us we need to buy Windows E5 (even though like you we have E3 with the nonprofit discount). I'd love to just pay for a E3 to E5 step up or for ATP as an add-on.

    • Matt Smith's avatar
      Matt Smith
      Copper Contributor

      Steve, not sure if you've talked with your Microsoft rep lately, but our non-profit just found out that there is now an Enterprise Agreement available for non-profits! We will be signing up shortly.

       

      HTH

  • I see E5 for non profits at $10 per user per month and MS 365 Business for $5.

     

     

     

    • Steve Whitcher's avatar
      Steve Whitcher
      Bronze Contributor

      Unfortunately, the E5 offer you shared is for Office 365, not Microsoft 365.  The other offer though is interesting, that wasn't available the last time I had looked.  We'd want Microsoft 365 Enterprise plans, probably E5, but if the Business plan is available, it seems like a good sign that Enterprise plans may be offered soon.  

       

       

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