Forum Discussion
Admin Portal and Office Portal are unavailable
Dear Microsoft Tech Community,
I cannot access admin.microsoft.com, nor portal.office.com (screenshots attached). I am unable to ask for direct help from Microsoft as I am the sole administrator and the backup administrator is currently unavailable.
I tried the usual things, such as:
- clearing cache
- switching browsers
- changing device
- using different Internet access (& IP)
None of them helped. If you have a suggestion on what should I do, please tell me so.
Thanks,
Ivan
2 Replies
ivan-ivanka Also you can raise a support request to Microsoft by dialing one of the numbers in the link https://support.microsoft.com/en-us/help/4051701/global-customer-service-phone-numbers
ivan-ivanka if this issue persists you can connect with a Microsoft agent through Office portal.Sign in to https://www.office.com/ using your credentials.At the bottom left you should two different button,"Feedback" and "Need help?".Click on the "Need help?" and input your issue this would help raise a support request to Microsoft support
