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Becky Martin's avatar
Becky Martin
Brass Contributor
Oct 16, 2017
Solved

Adding external users to teams

The big "sale" at MS Ignite 2017 for Teams was the ability to add external guests to your team. In session after session this was demonstarted. Even at their booth at the exhibit hall, I went to ask ...
Guest users
Microsoft 365 Groups
microsoft teams
  • Christopher-Graves's avatar
    Christopher-Graves
    Oct 18, 2017

    I've started another thread on a particular issue where we have seen inconsistent behaviour when adding guests to the Office 365 Groups with Teams functionality:

    1. Those teams (groups) created from the "Teams" tile do not send a Guest welcome email to guests added via the email/members conversation area
    2. Those teams (groups) created from Outlook and then upgraded to have "Teams" DO send a Guest welcome email to guests added via the email/members conversation area

    We have guest access enabled for Office 365 Groups but not the Teams front end.

     

    See the full conversation and respond here if interested: 

    https://techcommunity.microsoft.com/t5/Microsoft-Teams/Guest-welcome-email-for-Office-365-Groups-created-via-quot-Teams/m-p/117739#M8239

Fred Y's avatar
Fred Y
Iron Contributor
Oct 17, 2017

Hi, Becky Martin.

You may want to refer to the Office 365 roadmap page. Unfortunately, I don't see any references for external or guest at this time. It does say the following in when I clicking "Add more people" and attempted to use a hotmail account. 

 

Note: Guests need a work or school account in Office 365. 

 

Fred 

 

Becky Martin's avatar
Becky Martin
Brass Contributor
Oct 18, 2017

Fred,

 

As of yesterday the roadmap shows "in development and testing".

 

However, Christopher-Graves is correct.  It will work, but is a combination group/team problem to resolve. I have gotten further in this process but still not complete at this time, same problem as Christopher my "welcome" email isn't sending, even from groups.  At this time this holds true even for guest with Office 365 accounts - so researching. Will post more as I find resolutions.

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