Forum Discussion
Adding external users to teams
- Oct 18, 2017
I've started another thread on a particular issue where we have seen inconsistent behaviour when adding guests to the Office 365 Groups with Teams functionality:
- Those teams (groups) created from the "Teams" tile do not send a Guest welcome email to guests added via the email/members conversation area
- Those teams (groups) created from Outlook and then upgraded to have "Teams" DO send a Guest welcome email to guests added via the email/members conversation area
We have guest access enabled for Office 365 Groups but not the Teams front end.
See the full conversation and respond here if interested:
Yes they showed adding a gMail account to a team so that it could collaborate. From talking to the engineers, once you invite the gmail account they are sent a link setup a free live account for this collaboration (I think, going back through the demos now to review that part). But it was some of the biggest discussions at MS Ignite was non 365 users being able to be added to Teams.You did have to enable guest access as described here, but I have done that:
https://support.office.com/en-us/article/Manage-guest-access-to-Office-365-Groups-7c713d74-a144-4eab-92e7-d50df526ff96?ui=en-US&rs=en-US&ad=US
- BenSteginkOct 17, 2017Iron Contributor
Becky,
Just to clarify, Groups or Teams? The link you shared to enable it is for Groups (which is an underlying feature of Teams). You can add non-Office 365 external users to groups (albeit they don’t have access to everything in the group), but like other have said, for Teams anything other than an Office 365 account for external access to teams isn’t available yet.
Just wanted to make sure you weren’t confusing Teams and Groups as the external access ability for the two of them is different.
- Christopher-GravesOct 18, 2017Iron Contributor
I've started another thread on a particular issue where we have seen inconsistent behaviour when adding guests to the Office 365 Groups with Teams functionality:
- Those teams (groups) created from the "Teams" tile do not send a Guest welcome email to guests added via the email/members conversation area
- Those teams (groups) created from Outlook and then upgraded to have "Teams" DO send a Guest welcome email to guests added via the email/members conversation area
We have guest access enabled for Office 365 Groups but not the Teams front end.
See the full conversation and respond here if interested:
- Christopher-GravesOct 18, 2017Iron Contributor
You said "The link you shared to enable it is for Groups (which is an underlying feature of Teams)"
I don't think that Office 365 Groups should be described an underlying feature of "Teams". To me "Teams" is a front end interface to Office 365 Groups with additional functionality such as Group Chat.
So for me it is less confusing to explain Teams as a front end with its own features rather than describe groups as an underlying feature.
- Becky MartinOct 17, 2017Brass Contributor
Ben,
Yes I am trying to get them in "teams" and the way they explained it at the conference was that the setting for "groups" would have to be enabled for outside access BEFORE being able to add them to the team. Thus the "groups" reference. As I said this was a new feature that was supposedly just made active right before the conference which was the last week of September.
- BenSteginkOct 17, 2017Iron Contributor
Yeah...sorry, whoever told you it was available for non-Office 365 accounts was mistaken. Here is the article on setting it up/using it from just prior to Ignite. It clearly states in the FAQ that it's only for Work and School accounts right now - https://docs.microsoft.com/en-us/microsoftteams/guest-access?ui=en-US&rs=en-US&ad=US.
We're all hoping it comes to non-Office 365, but for now all we can do is wait unfortunately. Sorry you got the impression and were told it was available now for any type of account.