Forum Discussion

Brass Contributor

Oct 16, 2017

Solved

Adding external users to teams

The big "sale" at MS Ignite 2017 for Teams was the ability to add external guests to your team. In session after session this was demonstarted. Even at their booth at the exhibit hall, I went to ask ...

Guest users

Microsoft 365 Groups

microsoft teams

Christopher-Graves
Oct 18, 2017
I've started another thread on a particular issue where we have seen inconsistent behaviour when adding guests to the Office 365 Groups with Teams functionality:
Those teams (groups) created from the "Teams" tile do not send a Guest welcome email to guests added via the email/members conversation area
Those teams (groups) created from Outlook and then upgraded to have "Teams" DO send a Guest welcome email to guests added via the email/members conversation area
We have guest access enabled for Office 365 Groups but not the Teams front end.

See the full conversation and respond here if interested:
https://techcommunity.microsoft.com/t5/Microsoft-Teams/Guest-welcome-email-for-Office-365-Groups-created-via-quot-Teams/m-p/117739#M8239

Becky Martin

Brass Contributor

Oct 16, 2017

No they are not 365 users, but gMail accounts. Which again this was one of the selling features they pitched at Ignite. In the demos they demonstarted with both gMail and Yahoo email accounts.

Yes I did enable guest access via the admin center.

Pieter Veenstra

MVP

Oct 16, 2017

That is your problem. Non office 365 accounts are not supported yet.

Becky Martin
Brass Contributor
Oct 16, 2017
So what they were demoing at Ignite is not currently active but coming? I talked to their engineers at the event booth who told me it was ready to go now? Is there somewhere I can see when this will be active? How would I know?
- Pieter Veenstra
  MVP
  Oct 16, 2017
  I don't think there is an ETA available. You might want to keep an eye on Microsoft teams uservoice an this community site
  - Becky Martin
    Brass Contributor
    Oct 16, 2017
    Well that is a bummer, this is the first time they have shown something at MS Ignite that wasn't already up and running. Thanks Pieter
- jcgonzalezmartin
  MVP
  Oct 16, 2017
  Are you sure they were talking about Guess Access in Teams? As Pieter has mentioned, Microsoft accounts are not supported yet (and no ETA about when they will) in Teams
  - Becky Martin
    Brass Contributor
    Oct 16, 2017
    Yes they showed adding a gMail account to a team so that it could collaborate. From talking to the engineers, once you invite the gmail account they are sent a link setup a free live account for this collaboration (I think, going back through the demos now to review that part). But it was some of the biggest discussions at MS Ignite was non 365 users being able to be added to Teams.You did have to enable guest access as described here, but I have done that:
    
    https://support.office.com/en-us/article/Manage-guest-access-to-Office-365-Groups-7c713d74-a144-4eab-92e7-d50df526ff96?ui=en-US&rs=en-US&ad=US