Forum Discussion
JonHunt
Jul 15, 2026Copper Contributor
Activation failed
I have been running MS 365 on my Mac laptop for years with no issue. Suddenly I cannot save an Excel file. I saw the activation button, but activation failed with the code OxO....unknown cause. I can...
Caggius
Jul 25, 2026Copper Contributor
Hi have you resolved this ? My Wife rebooted her Macbook 2 days ago and 365 (2019 for Mac) seems to have updated itself and lost activation giving the same 0x0 Error. There is a valid licence showing in My accounts. I have reinstalled multiple times and run Licence Tool - I sent 90 minutes on phone to support just to reinstall again under their guidance and eventually be told to go buy a licence for a newer version as it is out of support !
ivrljicak
Aug 02, 2026Copper Contributor
Where you able to fix this? Had the exact same issue