Forum Discussion

Copper Contributor

Apr 23, 2021

Accessing support on a recently closed M365 tenant ?

After a M&A we recently closed down our M365 tenant to move to a new owners M365 tenant. I have a support question on the old tenant, but since it's closed I no longer can login to access to M365 sup...

microsoft 365

VasilMichev

MVP

Apr 23, 2021

Call them directly: https://support.office.com/en-us/article/Contact-Office-365-for-business-support-32a17ca7-6fa0-4870-8a8d-e25ba4ccfd4b#BKMK_call_support

tonyb61
Copper Contributor
Apr 26, 2021
VasilMichev
Thank you for the telephone contacts details. I did make contact with a support but unfortunately the support person told me that once a tenant has been closed it is no longer possible to access any data on that tenant or raise a support case about that tenant.
Regards
Tony