Forum Discussion
MicrosoftAccept & Do Not Send a Response
Hi Calendar Community,
We'd like your feedback & reactions to a change we're considering:
Current experience:
When attendees receive a meeting invite, they are provided with 3 response options:
The first two options (Edit the response before sending & Send the response now) both send an email to the organizer, and the attendee's response is recorded in the organizer's tracking list.
The third option (Do not send a response) does not notify organizer, so the attendee's response remains as "None" in the organizer's tracking list.
What we'd like to change:
Many users report that they expect Do not send a response to be recorded in the organizer's tracking list, but just not to send an email. We are considering updating the behavior so that all 3 response options are recorded in the organizer's tracking list. Attendees can still use the Do not send a response option to avoid sending email to the organizer, but their response would now be recorded & shared with organizer.
Questions to the Community:
- Do you like this change? Does this match what you & others are expecting?
- What about when an organizer does not request responses (so there is just a simple Accept button without additional options)? Do you think the intention is to avoid email responses? In other words, would you expect this same behavior (responses are always recorded) to apply even when organizer does not request responses?
What's the status of this change to allow for tracking the response if the user selects "Accept Do Not Send a response"?
Thank you - Jack
307 Replies
As this thread was started in 2018 and numerous users have provided feedback, has a decision been made? I know that not knowing if a user has accepted a meeting has caused friction between managers and personnel and if a decision can be made one way or the other so that it can be communicated out, would be helpful.
1. Undoubtedly Yes. I have come across several upper-level Executive Assistants and Admins that don't understand why this option doesn't tally in their tracking results and what I'm going to do to fix the issue. Since I can't rewrite Microsoft code, my only response to date has been that the end-user will need to re-accept the meeting invitation and choose to send some kind of a response.
2. Yes and Yes. If the organizer is simply organizing a meeting with no options to change the time and doesn't require a response from the invitee, I think they are still going to want to know who is attending and who isn't. Primarily in larger organizations, this is a great way to cut down on the amount of e-mail received and that the organizer has to deal with.
- Yes; I like the change, it matches what I thought/expected to happen, and Yes, I think the intention when someone does not request responses is to avoid unnecessary emails
Julia Foran responses always recorded so we dont have extra emails.
Hi Julia Foran ,
Do we have any update on the above change? Its really helpful to see the tracking whether requester accepted the meeting or not.
thank you in advance.
Julia Foran this is how I always assumed it worked and have never checked. Why would it operate any differently? This should not be a question to the community but implemented as it is a design flaw. This post was raised 18 months ago and still nothing has changed, even though it has received a lot of attention??? Currently there has been 47.1k people to view the post, so if that doesn't tell you that people had to google it to find out why the "Accept but Do Not Send a Response" did not work as expected, then nothing will.
Furthermore, if I don't click either accept option then the invite stays in your calendar anyway as tentative, unless you decline or delete the event.
Yes and yes. Organizer's calendar should be updated with the response. At work, we thought it was a bug with our office 365 upgrade . Didn't know this was default behavior. Never noticed it in old Outlook.
Yes to both questions! We were just talking about this the other day and how it was frustrating when the tracking says None to the response even though the person accepted the invite but didnt send a response. Julia Foran
- Julia Foran
Hi everybody, I am re-posting the update I provided in March:
Summary of status/feature:
When you respond to a meeting using Outlook the Web, iOS, Android, or Mac, the organizer's tracking list will be updated even if you choose not to send an email response.
This is not yet supported for Outlook for Windows -- we are updating the way the Windows client syncs and edits calendars, and the improvement will come as part of that release. We don't yet have a timeline for that.
Notes:
- This works regardless of whether you and the organizer are in the same organization, as long as you are both hosted in Office 365.
- If you respond to the meeting (or change your existing response) without sending a response using Outlook on the Windows, the organizer's tracking list will not be updated. The Outlook client on Windows needs to make a change to support this feature, but we do not yet have an ETA.
- This only applies to meetings where responses were requested. If the organizer chose NOT to request responses, their tracking list will not be updated regardless of which client you use to respond.
Hello Julia Foran
Has this feature been implemented for Mac? Today I learned after I was asked to please respond to a meeting invite, that the "Accept but do not send a response" option does not actually show me accepting the meeting. If I am using Mac OS, and the organizer is using Windows, will it update the status if I choose not to send a response? (our organization is hosted in Office 365)
