Forum Discussion
MicrosoftAccept & Do Not Send a Response
Hi Calendar Community,
We'd like your feedback & reactions to a change we're considering:
Current experience:
When attendees receive a meeting invite, they are provided with 3 response options:
The first two options (Edit the response before sending & Send the response now) both send an email to the organizer, and the attendee's response is recorded in the organizer's tracking list.
The third option (Do not send a response) does not notify organizer, so the attendee's response remains as "None" in the organizer's tracking list.
What we'd like to change:
Many users report that they expect Do not send a response to be recorded in the organizer's tracking list, but just not to send an email. We are considering updating the behavior so that all 3 response options are recorded in the organizer's tracking list. Attendees can still use the Do not send a response option to avoid sending email to the organizer, but their response would now be recorded & shared with organizer.
Questions to the Community:
- Do you like this change? Does this match what you & others are expecting?
- What about when an organizer does not request responses (so there is just a simple Accept button without additional options)? Do you think the intention is to avoid email responses? In other words, would you expect this same behavior (responses are always recorded) to apply even when organizer does not request responses?
What's the status of this change to allow for tracking the response if the user selects "Accept Do Not Send a response"?
Thank you - Jack
308 Replies
Yes to both questions! We were just talking about this the other day and how it was frustrating when the tracking says None to the response even though the person accepted the invite but didnt send a response. Julia Foran
- Julia Foran
Hi everybody, I am re-posting the update I provided in March:
Summary of status/feature:
When you respond to a meeting using Outlook the Web, iOS, Android, or Mac, the organizer's tracking list will be updated even if you choose not to send an email response.
This is not yet supported for Outlook for Windows -- we are updating the way the Windows client syncs and edits calendars, and the improvement will come as part of that release. We don't yet have a timeline for that.
Notes:
- This works regardless of whether you and the organizer are in the same organization, as long as you are both hosted in Office 365.
- If you respond to the meeting (or change your existing response) without sending a response using Outlook on the Windows, the organizer's tracking list will not be updated. The Outlook client on Windows needs to make a change to support this feature, but we do not yet have an ETA.
- This only applies to meetings where responses were requested. If the organizer chose NOT to request responses, their tracking list will not be updated regardless of which client you use to respond.
Hello Julia Foran
Has this feature been implemented for Mac? Today I learned after I was asked to please respond to a meeting invite, that the "Accept but do not send a response" option does not actually show me accepting the meeting. If I am using Mac OS, and the organizer is using Windows, will it update the status if I choose not to send a response? (our organization is hosted in Office 365)
What's the status of this change to allow for tracking the response if the user selects "Accept Do Not Send a response"?
Thank you - Jack
Yes, I have always assume that the organizer would not be sent an email, but that I would show as attending on the tracking. Julia Foran
Yes and yes. The 'Do Not Send A Response' function puts the Organizer at a disadvantage by not recording the acceptance in the meeting tracker. And, I believe that the people who use this response option believe that the Organizer will be able to view their Meeting Acceptance (and that they are saving the Organizer a redundant email in their inbox). Right now it is more of an "Incognito" Accept option, which is not clear to the user.
I would love to have the tracking feature added to the "Do Not Send A Response" feature so that accepting the meeting saves on the number of emails to the organizer and so that the organize receives an accurate count of attendees for each meeting.
Yes I do like the change it give the ability to track the invites with out additioanl email traffic Julia Foran
Julia Foran Until recently, I always thought/assumed that the third response updated tracking. It make no sense to me to not, so yes I'd like to see this changed, leaving the three options in place.
Thank you,
Donna
Julia Foran yes and yes to both questions. Please make this change, it is much needed.
Yes and yes! I always hit "do not send a response" because I hate sending extraneous emails. It took me a long time to figure out that not sending a response meant my response was not tracked. Please fix this!
1 - YES! For the longest time I thought this was the default behavior.
2 - YES! This is exactly why most people use this feature.
